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Spacebrain Help

Integrations overview

Find, connect, and check the apps linked to your Spacebrain workspace, and learn how the connect window works for every provider.

Integrations link Spacebrain to the other apps your business uses, such as your mailbox, WhatsApp, Zoom, Stripe, or Zapier. This page explains where integrations live, how connecting works, and which guide to follow for each provider. It's for workspace owners and admins who set up connections, and for anyone who needs to check that one is working.

Before you begin

  • Your role: connecting, reconnecting, and disconnecting usually needs the Admin or Owner role. If a button says Admin access required, ask an admin to do it. See roles and permissions.
  • The right workspace: check the workspace name in the top corner before you connect anything. Each workspace has its own connections.
  • The right provider account: know which mailbox, Facebook Page, Zoom account, or Stripe account you mean to connect, and make sure you can sign in to it as someone allowed to approve access.
  • Your plan: some providers depend on your plan, region, or a feature that is still being rolled out. If a provider is missing, see feature availability.

Where to find integrations

Select Integrations in the main sidebar. It has three pages:

PageWhat it's for
OverviewA health summary: how many connections are Connected, how many Needs attention, and how many Catalog apps are ready to set up. Use Refresh connection health to check again.
Browse appsThe full catalog. Search with Search providers or capabilities, filter by category (for example Messaging, Meetings, Payments, or Automation), and select an app to see its details.
ConnectionsEvery connection in this workspace in one table, with Status, Last activity, and Type. Filter by status or search by name.

You can also start many connections from the module that uses them. For example, Zoom lives in Sites → Webinars → Settings, and email accounts live in Inbox → Email accounts. Both routes lead to the same connection.

How connecting works

Every provider that asks you to sign in (Google, Meta, Zoom, Stripe, and others) uses the same pattern. Spacebrain opens the provider in a new window so you keep your place.

  1. Select Connect on the provider's card or page.
  2. A new window opens. The card in Spacebrain shows Opening [provider] in a new window…, then Finish signing in to [provider] in the window that just opened. This page updates on its own.
  3. In the new window, sign in to the provider account you planned to use and review what Spacebrain is asking to do.
  4. Approve the request. The window shows Finishing up…, then You can close this window. Most windows close by themselves.
  5. Back in Spacebrain, the card updates with the new status. Choose any resources the provider asks about, such as a Facebook Page or a phone number.

What you should see: the connection shows Connected on its card and in Integrations → Connections.

If the window doesn't open or you lose it

  • Your browser blocked the window. Spacebrain shows Your browser blocked the window. Allow pop-ups for Spacebrain in your browser's address bar, then select Try again. Spacebrain never switches the page you're on to the provider instead.
  • The window is behind another window. Select Show window on the card to bring it to the front.
  • You closed the window before finishing. Nothing is connected. Spacebrain checks the status again automatically, and the card returns to its starting state. Select Connect to start over.
  • You changed your mind. Select Cancel on the card. The window closes and nothing changes.

For more fixes, see troubleshoot provider connections.

Connected is not the same as ready

A connection can say Connected before everything else is done. You might still need to verify a domain, finish payment setup, register a phone number, or run a test. Each provider guide lists the checks to do before you rely on it.

Provider guides

Some connections look alike but are separate

  • Email accounts are your mailboxes. Manage them in Inbox → Email accounts (also shown as Email → Senders & domains).
  • WhatsApp has its own Meta sign-in. It is separate from the Meta connection used for Messenger and Instagram.
  • Messenger and Instagram come from one Meta connection linked to your Facebook Pages.
  • SMS uses phone numbers you buy in Chat & Voice → Phone Numbers. A phone number is not a sign-in connection, and it does not turn on WhatsApp.
  • Zoom, Google Meet, Stripe, and Commas for webinars are set up in Sites → Webinars → Settings.
  • AI assistants use access tokens from Settings → AI Agents, not API keys from the catalog.

Can't find the app you need?

  1. Go to Integrations → Browse apps and search for it.
  2. If it isn't listed, select Request integration.
  3. Enter the Provider name and answer What should it help you do?
  4. Select Submit request.

Your request appears under Requested by your workspace with a status such as Submitted, In review, Planned, or Not planned.

Some apps are temporarily removed from the catalog while they aren't ready for general use. Shopify is one example: it no longer appears in Browse apps, but a Shopify connection that a workspace already had stays in place.

FAQ

Who in my team can connect an app?

Workspace Admins and Owners. Editors and Viewers can see connections but can't add, change, or remove them.

Does connecting an app change anything in that app?

Connecting only gives Spacebrain the access you approve. Changes happen later, when you use a feature that sends, posts, books, or charges through that app.

Why does my teammate see different apps?

The catalog can differ by workspace, plan, role, and rollout. Check that you're both in the same workspace first.

Next step

Open the guide for the provider you want to connect, then follow keep connections healthy to test it.

Next step

Keep moving

Open the relevant Spacebrain screen or contact support if you need help.

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