Spacebrain Help Center

The complete operating guide for setting up Spacebrain, serving customers, and managing every module.

Welcome to the public Spacebrain product manual. Use it to onboard a new workspace, learn a module, prepare a customer-facing launch, or diagnose a problem.

Start here

New workspace onboarding

Go from first sign-in to a controlled first launch.

CRM

Manage leads, people, companies, deals, pipelines, fields, and scoring.

Chat & Voice

Build agents, add knowledge, connect phone resources, and run outreach.

Inbox

Operate email, SMS, WhatsApp, chat, Meta, and call conversations together.

Automations

Design, test, launch, and monitor workflows and sequences.

Sites

Publish forms, landing pages, funnels, and webinars.

Browse by outcome

Set up the account: workspace and team, integrations, account settings.
Capture and manage demand: CRM, forms, inbox, and tasks.
Communicate at scale: Chat & Voice, email, and automations.
Build an audience: SEO, social media, and reputation.
Run client accounts: agency tools, client connections, branding, domains, and rebilling.
Resolve a problem: use the troubleshooting decision tree or contact support.

Module guides follow the same operating pattern: understand what the module owns, configure prerequisites, complete a controlled test, launch to a limited audience, and monitor the resulting records. Labels can differ slightly by plan, role, workspace type, or staged rollout; the feature availability guide explains those differences.

Test customer-facing changes with internal data first

Voice calls, messages, emails, automations, published pages, review requests, and social posts can affect real people immediately. Use test contacts and private destinations until identity, consent, routing, content, and stop conditions have all been verified.

Stay up to date

Read the product changelog for releases and the system status for incidents. For help with a specific workspace, email [email protected] without including passwords, payment-card data, API secrets, or unredacted customer information.

Public by design

These guides are publicly accessible so teammates and customers can prepare before signing in. Workspace data, private configuration, credentials, and internal administration remain protected inside Spacebrain.