Spacebrain reference

Look up roles and permissions, plan and feature availability, trust resources, Spacebrain terms, product changes, status, and support.

Use these reference pages when you need a quick answer about who can do what, why a feature is missing, what a term means, or where to get help. They support the step-by-step guides elsewhere in this help center.

Roles and permissions

What each role can do, permission groups, agency client roles, and who can do which task.

Feature availability

How plans, roles, agencies, regions, and rollouts change what you see.

Glossary

Plain-language meanings of terms like Orbit, credits, MCP, A2P 10DLC, and cutover.

Product changes, status, and support

The public changelog, system status, and how to get help.

Trust and public resources

Official policies, status, support, and what public statements do and don't cover.

Common questions

"Why can't I see this button?" Start with feature availability, then check your role in roles and permissions.
"What does this word mean?" Look it up in the glossary.
"Did something change?" Check the changelog and system status.
"Who do I ask?" See contact support.

When this help center and your workspace disagree, follow what your screen says, and let us know. Don't try to get around a missing menu or disabled button; permissions still apply.